SERVE HG MOBILE APPLICATION PRIVACY POLICY
Kringle.AI, a California corporation & SERVE Hospitality Group, (“Company”, “us,” “our”, or “we”) has developed a comprehensive privacy program designed to respect and protect your data privacy rights, including compliance with the California Consumer Privacy Act. This Privacy Notice Terms and Conditions (“Privacy Notice”) explains how we secure your data, what personal information we receive and collect through our Internet website, mobile application(s), and any other features via the site (collectively the “Service”), and how we use that information.

This Privacy Notice tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using this Service, you agree to the collection and use of information in accordance with this Privacy Notice. This Privacy Notice applies where we are acting as a data controller with respect to the personal data of our website visitors and other platforms that we utilize to perform our business; in other words, where we determine the purposes and means of the processing of that personal data.
Information Receipt Collection and Usage
Please Note: The Company does not sell your personal information
Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following
  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • job titles
  • usernames
  • passwords
  • contact preferences
  • Profile photo and images
  • Social login identification
  • Other required details based on context and consent given
Application Data
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, contacts, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed.

Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

By using our services or application you are consenting to provide and use the requested information as described above.

How We Use Your Information and Basis for Processing
We will limit the collection and use of personal information to what is necessary to administer our business. The legal ground for processing this information is the Company's legitimate interests.

The Company may use Personal Data for the following purposes:
  • To provide and maintain our Service.
  • For the performance of a contract for Services for our clients.
  • To manage Your requests:To attend and manage Your requests to Us.
We may share your personal information in the following situations:
  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to maintain Our Service, and to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With Business Partners: We may share Your information with Our business partners to administer our business.
Disclosure of Information to Third Parties
In connection with the purposes set out above, we may share and disclosure your information with:

- Analytics and search engine providers that assist us in the improvement and optimization of our website; and
- Any group or entity involving in the buying or selling of any assets, potential or actual acquisition, or merger of our company.
- The collected information may be disclosed to our affiliated companies to perform services for us or functions on our behalf including, but not limited to, financial institutions, third-party vendors, auto auctions, with whom we share joint service agreements. These companies are not permitted to utilize the information we share with them for any other purpose that is not related with the services provided by Company.

When permitted or required by law, we will share your personal information with government entities, such as regulatory agencies, law enforcement, and judicial authorities, or private parties:
  • To respond to claims and legal proceedings (including subpoenas and court orders);
  • To enforce or apply any of our terms and conditions and other agreements;
  • To protect our property, rights and safety;
  • To protect the property, rights, and safety of a third party or the public in general; and
  • To stop any activity that we believe is illegal, unethical, or legally actionable.
Protecting and Storing Your Information
We are committed to protecting the information entrusted to us. We have implemented reasonable and appropriate physical, technical and administrative procedures to safeguard this information from loss, misuse, unauthorized access or disclosure, alteration and destruction. The information that we collect from you is stored securely. It shall be stored for as long as it is legally required or reasonably necessary for the purposes for which it was collected. We will retain your personal data for a maximum period of seven years. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal or contractual obligation to which we are subject, or in order to protect your vital interests or the vital interest of another national person.
Cookie Policy
Some of our website pages may use a technology called “cookies.” A cookie is a token that a server gives to your browser when you access an Internet website. Cookies are capable of storing many types of data. Cookies can help provide additional functionality to the website or help us analyze site usage more accurately. Information gathered from the use of cookies may be combined with other data sources to identify you. We use cookies for one or more of the following reasons: to personalize content, provide social media features, and/or analyze traffic to the website. We also may share information about your use of the website with our advertising and analytics partners. We do not collect, and it is not our current policy to allow third parties to collect “targeted” cookies (persistent identifiers tracking users over time across different sites and services) for marketing purposes. We may, from time to time, and subject to our Privacy Notice, use technologies similar to cookies, including web beacons, pixel tags, flash objects, location tracking and/or third-party widgets. We use this information to enhance your web or mobile experience and to allow you to share information on other platforms, including social media.
Third Party Links
We may provide links to third-party Internet sites strictly as a service to you. We are not responsible for the privacy practices of third-party Internet sites. If you leave the Sites, you should be sure to read the privacy notice of each Internet site that you visit.
Cross-Border Transfers of Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located and may be transferred to - and maintained on - computers located outside of your state, province, or other government jurisdiction where the data protection laws may differ than those from your jurisdiction.
CCPA Privacy
Under this Privacy Notice, and by law, if You are a resident of California, You have the following rights:
  • The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

  • The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.

  • The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our “California Consumer Privacy Act (CCPA) Privacy Right Manager” Do Not Sell My Personal Information” section or web page.

    - Note: The Company does NOT sell your personal information.

  • The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

    • The categories of Personal Data collected

    - The sources from which the Personal Data was collected

    - The business or commercial purpose for collecting or selling the Personal Data

    - Categories of third parties with whom We share Personal Data

    - The specific pieces of Personal Data we collected about You

  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months with certain exceptions.

  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:

    • - Denying goods or services to You

    - Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties

    - Providing a different level or quality of goods or services to You

    - Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or visit our web page through the Privacy link.
Direct Link:
Email:
The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)
The “Do Not Track” Signal is a feature that enables you to send a signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter to stop tracking your activities. We do not currently respond to a “Do Not Track” signals. However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Changes to this Privacy Notice
It is our policy to post any changes we make to this Privacy Notice on this website or within our mobile application. The date that this Privacy Notice was last revised is identified at the top of the page. Please periodically visit our website or mobile application and this Privacy Notice to check for any changes. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
Last Updated 12th Jan, 2023.