1. Introduction
Welcome to the Kmine Info Solutions Limited mobile application (“App”), operated by Kmine Info Solutions Limited (“we,” “us,” or “our”). We are committed to protecting your personal data and maintaining compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and secure your personal data, and explains your rights regarding this information.
2. Personal Data We Collect
When you use our App, we may collect the following types of personal data:
- Name: To identify and address you personally.
- Email: For account creation, verification, communication, and support.
- Phone Number: To enhance account security, provide notifications, or offer customer support.
- Location Data: To enable location-based features (e.g., providing relevant project or service information in your vicinity).
- Photos: If you choose to upload images (e.g., project documentation), we store and manage them to facilitate the App’s features.
3. How We Use Your Personal Data
We use your personal data solely for the following purposes:
- Account Creation and Management: To create, maintain, and manage your user account.
- Service Delivery: To provide you with App functionalities, including location-based services, project tracking, and document uploads.
- Communication and Support: To send you updates, respond to inquiries, and offer technical support.
- App Improvement: To analyze usage patterns and improve the App’s performance, user experience, and security measures.
4. Disclosure of Your Personal Data
We do not sell, rent, or share your personal data with any third parties for their marketing purposes. Your personal data is only accessible to our authorized personnel and service providers who require access to perform tasks on our behalf and are bound by strict confidentiality obligations.
5. Data Storage and Security
Your personal data is stored on secure servers hosted by Amazon Web Services (AWS). We implement reasonable administrative, technical, and physical safeguards, including encryption and access controls, to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. We continuously review and update our security practices to maintain a high level of protection.
6. Retention of Personal Data
We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.
7. Your Rights Under PDPA
Under the PDPA, you have the right to:
- Access Your Data: You may request to access the personal data we hold about you.
- Correction of Data: If you find that any personal data we hold is inaccurate or outdated, you may request corrections.
- Withdrawal of Consent: You may withdraw your consent to our collection, use, or disclosure of your personal data at any time. However, please note that withdrawing consent may affect the functionality or availability of certain App features.
To exercise these rights, please contact us at the email provided below.
8. Children’s Privacy
Our App is not intended for users under the age of 13. We do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided us with personal data without consent, please contact us to have the data removed.
9. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the “Effective Date” at the top of this Policy will be updated accordingly. We encourage you to review the Policy periodically to stay informed of how we are protecting your personal data.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
- Email: care@kmine.com
- Address: Kmine Info Solution Limited, 81, 4 Chiltern Business Centre, Amersham, United Kingdom - HP66AA